It is a shame people have been treated this way. I would like to let everyone know: Intrepid Computing does repair all Apple products and if you are looking for honest pc & Mac repair and resoanble prices Intrepid Computing is the place to go.

Joseph Olsen
845-784-7118

Steve Jobs' lawyers would have been all over this guy like white on rice if they knew he'd named a store i-Anything, just as McDonalds sues you if you try to name your dental clinic Macdental or your bookstore Maclibrary.

As far as I know, you can't buy a legitimate, factory-new Apple product of any sort from anybody but an Apple store, and they all have no-dicker stickers. Apple doesn't discount anything.

Don't forget there is a Apple Store at the Palisades Mall in West Nyack. Excellent geeks there.

This does not sound like the town I grew up in....

Dear Cornwall Residents,

My name is Sean Sarnecky, Manager of The PC Surgeon, located at 330 Main Street, Cornwall. I happened across the iStore and want to help those affected. The owner of The PC Surgeon, Ben Dawson, and I, would like to extend our services in helping anyone who has been affected by the iStore incidents. We are willing to offer, free of charge labor to those affected and will assist in any way possible to resolve their issues. The PC Surgeon has been located in Cornwall for five years now and service numerous local residents and businesses. Our business is primarily location based. We come to you or can meet clients at our office location, on an appointment basis. We will also furnish all that request, residential and professional references. Thank you very much for your time and consideration, my contact information is below and I look forward to helping all that need our assistance.

Kind Regards,

Sean Sarnecky
The PC Surgeon
330 Main St.
Cornwall, NY 12518
(845) 496-7870
[email protected]

I would like to add, that as well as "duping" its customers, the iStore has also duped its employees in that is has not paid anyone who worked there essentially since it opened. Myself included.

"However, on Tuesday morning he met with Cornwall police chief Todd Hazard who said that Richard turned over some equipment that had been left for repair at his shop to return to the customers, along with money for an Ipod that had never been delivered. ?He seemed to want to make good with everyone affected,? Hazard said.

Chief Hazard cautioned that sometimes it is hard to make criminal cases in situations like this, noting that if you postdate a check you can?t be charged with passing a bad check because the recipient took the check knowing there were not enough funds to cover it. He said also noted that Richard plans to pursue charges against the individual who allegedly threw a chair at him last week."

The above comments just shows the moral condition of today's world. Those who do wrong, get the benefit of the doubt,while victims must "prove" their case. This store and its owner is clearly engaging in fraudlent activity. What's NOT criminal about that?

It's really a shame that this happened in this community. It's very hard for small business to make it these days, and to have something like this happen in Cornwall is terrible. I am sure that other retail business owners would agree with me. I really hope that everyone gets either their money or product back.

Ms. Rhodes, the presumption of innocence has been part of Western jurisprudence for centuries. It is not some new notion in "today's world." Although it is not explicitly guaranteed in our Constitution, it is implied by various amendments and was established explicitly by the Supreme Court decision in Coffin v United States in 1895. It's not something to be tossed out lightly.

...with apologies for misspelling your name, Ms. Rhoades.

I have a mac that was no longer covered by a service agreement ... the Apple store in the Palisades mall told me to go to a place called TechSmith in Newpaltz ... They are certified by Apple to work on Apple products ... If you call Apple and live in Cornwall they will give you a choice of two Mac certified places to go, one in Westchester and the place in Newplatz ..

I received my computer back the other day . But the hard drive had been switched . All my info is somewhere .If you have a similar problem or think you have some elses hard drive .Please contact Alan 845 542 9881

I was fixing iPods and iPhones for this store since the middle of November. I have yet to be paid and I have a number of bad stories about this Tim Richards that would only make a lot more people angry. Been waiting to be paid for over a month now. I was very happy to be able to be able to fix some peoples ipods and phones, to those who didn't get theirs fixed it was because Tim never ordered the parts he claimed he did, and continually lied about when the package was coming, I can't fix anything without the right tools. God only knows where everyone's money went... I recommend those who got screwed over don't back down. If you shopped at the iStore, that means you were screwed over no matter what, trust me. Everybody should get on the Better Business Bureau and file a report: http://www.bbb.org/

Also, Tim went on a vacation in November for a week, all the money he stole from you customers footed that bill...

Does anybody have any suggestions on how to get my ipod that I dropped off at the store over a month ago back? I am filing a stolen property report with the police but any other suggestions would be appreciated! Very frustrating situation!

I'd start here: http://www.ag.ny.gov/bureaus/consumer_frauds/about.html

...seems the name of the business should have been "The iStole"...

Yea

"the istole" steals employees too, promising them the world then sorry no pay this week maybe next week..its a shame for them!

I have seen a few incidents like this with some small businesses that are just starting up. From what I have read here, it seems like Mr. Tim Richard took advantage of a lot of people. It is important for the individuals who were victimized to follow up. Any poor business practice or fraudulent activity of this magnitude should be reported. The important thing is to guarantee that no else be victimized by Mr. Tim Richard or by any other business owner for that matter.

Here are a few important phone numbers and links that could help you,

Consumer Frauds Bureau

Phone # 1-800-771-7755

Better Business Bureau (B.B.B.)

Online Complaint System - http://complaint.bbb.org

Senior Senator Charles E. Schumer

Phone # 1-202-224-6542

Web Form - http://schumer.senate.gov/new_website/contact.cfm

Junior Senator Kirsten E. Gillibrand

Phone # 1-202-224-4451

Web Form - http://gillibrand.senate.gov/contact

I was personally a business partner with Tim Richard for over 6 months luckly i had the buisness accounts in my name for our prior website IPHONESTORE.COM he is a fraud and i was lucky enough to close all accounts and walk away with over $10,000
which royally pissed him off hahaha so he has been screwed over as well!!! Altho he owes me a lot more money than that with this happening it helps my case a whole lot more because we never had anything on paper!!!!!! For all past employees please show up for the meeting scheduled by the editor so we can go over the situation!!!! Thank you

I'm guessing Ms. Shearson was not a victim of Tim Richard or she might be less inclined to school us on his constitutional rights. I was also ripped off by Tim Richard, so I have no doubt as to whether or not he is guilty of deceptive business practices. A businessman who sincerely wants "to make good" doesn't wait to do so until after local authorities get involved and then makes himself scarce when looking to be found. I've already called my credit card company to dispute the charge and I plan to call the numbers posted here. I recommend everyone who was ripped off do likewise. There's strength in numbers. Good luck to everyone and Happy New Year!

He screwed up his buisness in washingtonville that was in the back room of the jennie tomkins law office, now he screwed up in cornwall, he will probably move back to new jersey with mommy and daddy and try and start another buisness out there with a different name!!! Im sending this article to his parents so they can see their son isn't as innocent as they think he is!!!

To further up on my previous comment, if you have purchased any Apple brand products from Mr. Tim Richard at the iStore such as iPods or iPads, you should have it certified by Apple. You may have unknowingly purchased stolen or fradulent Apple branded products.

Here is the number to request certification,

Apple Product Care # 1-?800-676-2775

(Request: Technical Support)

What about the Chamber of Commerce. Has anyone from this organization helped the consumers or offered guidance. Perhaps the strength in numbers should also come from other businesses to bring new business to Cornwall. Perhaps it is time to allow chain stores to come to main street. they do it very eloquently in other towns and can finally make Cornwall - Main Street Vibrant again. IT should be more like Nyack, Piermont and Cold Spring - There I said it now all you old timers can ream me.

Ira,

I?m neither an old timer, nor do I have any interest in reaming you. You?ve asked about the Chamber of Commerce, not for the first time. Yes, more than one of our members has attempted to assist in putting folks in touch with Mr. Richard. Is there something specific you expect of the Chamber? The Chamber has neither legal nor enforcement powers. I posted a link to the Attorney General?s consumer affairs division previously. This is the office charged with dealing with consumer fraud.

You also state the following: "Perhaps the strength in numbers should also come from other businesses to bring new business to Cornwall. Perhaps it is time to allow chain stores to come to main street. they do it very eloquently in other towns and can finally make Cornwall - Main Street Vibrant again. IT should be more like Nyack, Piermont and Cold Spring."

The Greater Cornwall Chamber of Commerce meets the 4th Tuesday of every month, at 6:30 pm. Please check our website at www.cornwallchamber.org, for the location. I once again invite you to attend the meeting as my guest so that you can share with us your vision for Cornwall. The editor can put you in direct contact with me if you?d like. Candidly, Ira, it?s time to put up or????????.. I hope to see you on January 25th.

Another useful resource for those customers who still have issues, or want to warn future customers of your experience, is to contact your local representative.

Here are a few important phone numbers and links that could help you,

Congresswoman Nan Hayworth

Web Form - https://hayworth.house.gov/contact-me/email-me

New York Office Phone # 1-845-291-4100

New York Office Fax # 1-845-291-4164

Washington Office Phone # 1-202-225-5441

Washington Office Fax # 1-202-225-3289

New York Office Mailing Address: 255 Main St., Suite 3232G
Goshen, NY 10924

Washington Office Mailing Address: 1440 Longworth HOB
Washington, DC 20515